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MY
PROFESSIONAL
JOURNEY
“Every milestone is a story, every story a step towards purpose.”
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An accomplished visionary, strategic and technology leader for a global business who uses latest technology and builds high performing teams to deliver results. 25+ years of IT, Consulting and Data Analytics experience spanning multiple GCCs & IT Services. Experienced in setting up new GCCs and COE’s at scale.

Enterprising ‘C’ Suite IT professional offering over 25+ years of experience in leveraging innovation, technology and strategy for driving IT Services, Global Delivery, Business Analysis & Data Science, Client Relationships, Program Management and IT operations & Infrastructure Management

Strategic leader in building and scaling GCCs/COEs and facilitate major corporate decisions impacting the legal entity in India relating to technology, finances, people, processes & legal matters; managing the overall operations and staff in India

Rapidly built high performing teams at scale. Responsible for P&L and C-suite relationships and help the organization deliver transformation against the business goals

Expertise in solving large scale problems through innovative solution. Inclusive leader driving various DEI initiatives across organizations

Top skills:

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Data-driven Decision Making • Executive Management • Global Delivery • Business Analytics • Team Development

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Jan 2025 - Present > Managing Director/ Country Head

Responsible for setting up GCC & Expanding Business 
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Oct 2019 - Dec 2024 > Director

 
  • Head of Capabilities CoE focusing on Risk, Fraud Analytics, Operation Analytics, TTS Analytics and managing Innovation LabHead of Capabilities CoE focusing on Risk, Fraud Analytics, Operation Analytics, TTS Analytics and managing Innovation Lab
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  • Skills: Employee Benefits · Technology Leadership · Negotiation · Executive Management · Team Motivation · Computer Science · Team Development · Analytical Skills · Communication · Business Insights · Strategy · Business Analytics · Project Planning · Compensation · Analytical Solutions · Data Analysis · Data-driven Decision Making · Team Leadership · Diversity · Tableau · Product AnalyticsSkill
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Danske IT and Support Services India Pvt Ltd
July 2017 - Oct 2019
2 years 4 months > â€‹â€‹Head of Personal Banking IT and Analytics Centre of Excellence - Danske IT

 
  • As head of Personal Banking and Analytics at Danske IT, accountable for IT development and support for Danske Bank and our customers. As analytics head responsible for analytics domain delivering insights for quicker and right decision making and actionable steps across all domains in Bank.As head of Personal Banking and Analytics at Danske IT, accountable for IT development and support for Danske Bank and our customers. As analytics head responsible for analytics domain delivering insights for quicker and right decision making and actionable steps across all domains in Bank.
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  • Skills: Employee Benefits · Technology Leadership · Negotiation · Executive Management · Software Development · Team Motivation · Computer Science · Team Development · Analytical Skills · Communication · Business Insights · Strategy · Business Analytics · Project Planning · Compensation · Analytical Solutions · Data Modeling · Data Analysis · Data-driven Decision Making · Team Leadership · Diversity · Tableau
Sept  2013 - Jul 2017
3 years 11 months > Associate Director

 
  • As head of Personal Banking and Analytics at Danske IT, accountable for IT development and support for Danske Bank and our customers.

    As analytics head responsible for analytics domain delivering insights for quicker and right decision making and actionable steps across all domains in Bank.As head of Personal Banking and Analytics at Danske IT, accountable for IT development and support for Danske Bank and our customers. As analytics head responsible for analytics domain delivering insights for quicker and right decision making and actionable steps across all domains in Bank.
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  • Skills: Employee Benefits · Technology Leadership · Negotiation · Executive Management · Software Development · Team Motivation · Computer Science · Team Development · Analytical Skills · Communication · Business Insights · Strategy · Business Analytics · Project Planning · Compensation · Analytical Solutions · Data Modeling · Data Analysis · Data-driven Decision Making · Team Leadership · Diversity · Tableau
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Mar 2010 - Aug 2013
3 years 6 months > Project Manager

Skills: Negotiation · Software Development · Team Motivation · Computer Science · Team Development · Analytical Skills · Communication · Business Insights · Strategy · Business Analytics · Project Planning · Analytical Solutions · Data-driven Decision Making · Team Leadership · Diversity
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Mar 2009 - Dec  2009
10 months > Program Manager

Skills: Negotiation · Software Development · Team Motivation · Computer Science · Team Development · Analytical Skills · Communication · Business Insights · Strategy · Business Analytics · Project Planning · Analytical Solutions · Data-driven Decision Making · Team Leadership · Diversity
ACCENTURE
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Jan 2005 - Feb  2009
4 years 2 months > Manager


Skills: Negotiation · Software Development · Team Motivation · Computer Science · Team Development · Analytical Skills · Communication · Business Insights · Strategy · Business Analytics · Project Planning · Analytical Solutions · Data-driven Decision Making · Team Leadership · Diversity
1997 - 2005 > Software Engineer

Skills: Software Development · Computer Science
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EDUCATION

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Birla institute of Technology and scienc, pilani
Master's degree, Computer Software Enginnering
Jul 1997 - Jun 2001
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YALE UNIVERSITY
Executive Education, Leading effective Decision Making
Nov 2023
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PGDIM, International Business
2005 - 2007

CERTIFICATION

CSQA I PMI  I Webmethods

© 2025 by Saraswathi Ramachandra    

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